This guide will show you how to configure auto-join for contacts who have difficulty pressing buttons during phone calls, removing the requirement to press 1 before joining a session. ## Prerequisites - Access to your Togetherly account with permissions to manage contacts - The contact must already exist in your system or you need to create a new one ## Steps ### Step 1: Navigate to the Contact List From your Togetherly dashboard, navigate to the Contact List page. You can access this from the main navigation menu. The page displays all your active contacts in a searchable table with their names, roles, and reference numbers. ![Navigate to the Contact List](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTM0LCJwdXIiOiJibG9iX2lkIn19--6fcd740d5c2bc813745b700e31376402c244661c/step_0.png) ### Step 2: Open the contact form To configure auto-join for a new contact, click the 'New contact' button in the top-right corner of the Contact List page. To update an existing contact, find the contact in the table and click the 'Edit' button next to their name. This will open a modal dialog with the contact's details. ### Step 3: Enable the auto-join option for new contacts When adding a new contact, scroll down to the 'Select additional accessibility options' section. You'll find a toggle switch labeled 'Do not require press 1 when receiving a call'. Toggle this switch ON (it will turn green) to enable auto-join for this contact. Fill in all other required fields including the contact's full name, preferred name, primary telephone number, and at least one contact role before saving. ![Enable the auto-join option for new contacts](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTM1LCJwdXIiOiJibG9iX2lkIn19--5383e8b4c5a6f4419b2fa4d52d8fd5d14fa389b1/step_2.png) ### Step 4: Enable the auto-join option for existing contacts When editing an existing contact, scroll down to the 'Select additional accessibility options' section. You'll find a toggle switch labeled 'Do not require press 1 when receiving a call'. Toggle this switch ON (it will turn green) to enable auto-join. If the contact already has auto-join enabled, you'll see the switch is already ON. You can toggle it OFF if you need to disable this feature. ### Step 5: Save your changes After enabling or disabling the auto-join option, click the 'Add contact' button (for new contacts) or 'Update contact' button (for existing contacts) at the bottom of the form. The contact's accessibility settings will be saved and applied immediately. When this contact receives a phone call for a scheduled session, they will be automatically connected without needing to press 1. ## Tips - This feature is particularly helpful for contacts with motor difficulties, visual impairments, or those who find pressing phone buttons challenging during calls. - You can enable or disable auto-join at any time by editing the contact's details - the change takes effect immediately for future calls. - If you enable auto-join for a contact, make sure they understand they will be automatically connected when they answer calls, so there's no confusion about why they don't hear the usual 'press 1 to join' prompt. ## Summary You've successfully configured auto-join for your contact. They will now be automatically connected to sessions when they answer the phone, without needing to press 1. This accessibility feature ensures a smoother calling experience for contacts who need it.