This guide explains how to configure automatic deletion of call recordings after a specified number of days to help manage storage costs and comply with data retention policies.

## Prerequisites

- You must be an account administrator to access these settings
- Call recordings must be enabled for your account

## Steps

### Step 1: Navigate to Account Settings

From your main dashboard, click on your account menu in the navigation bar and select Settings. In the settings sidebar, click on Account Settings to view your account-level configuration options.

![Navigate to Account Settings](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTI4LCJwdXIiOiJibG9iX2lkIn19--a9cc412700753d2af926aa3ed5913249da2cf536/step_0.png)

### Step 2: Locate the Audio recording retention setting

Scroll down to find the Audio recording retention section. This setting is located below the Enable call recordings toggle and above the conversational analysis options. You'll see a description that explains the setting controls when recordings are automatically deleted.

![Locate the Audio recording retention setting](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTI5LCJwdXIiOiJibG9iX2lkIn19--287113d45e3f5d0e23cc6d8814ab2256b48a449d/step_1.png)

### Step 3: Set your retention period

Enter the number of days you want to keep recordings before they're automatically deleted. For example, entering 90 means recordings will be kept for 90 days after the call date, then automatically removed. The system runs a nightly job that checks for and deletes expired recordings based on this setting. If you want to keep recordings indefinitely and never delete them automatically, enter 0 (zero) as the value.

![Set your retention period](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTMwLCJwdXIiOiJibG9iX2lkIn19--c025daf5433d3cd0aef652991f25eca70fa1a502/step_2.png)

### Step 4: Save your changes

After setting your desired retention period, scroll to the bottom of the settings page and click the Save Settings button. You'll see a confirmation message when your settings have been updated successfully. The new retention period will apply to all future recordings and will be used by the nightly cleanup job to determine which existing recordings should be deleted.

## Tips

- Consider your organization's data retention policies and compliance requirements when setting the retention period
- Setting the retention to 0 days means recordings are kept forever, which may increase storage costs over time
- The deletion process runs automatically at 4 AM each night, so recordings won't be removed immediately when they reach the retention age
- Once a recording is deleted, it cannot be recovered, so choose a retention period that gives you enough time to review recordings for safeguarding concerns or quality assurance

## Summary

You've successfully configured your call recording retention policy. Your recordings will now be automatically deleted after the specified number of days, helping you manage storage and maintain compliance with your data retention requirements.