Impact reports help you measure service performance and provide quantitative data for stakeholders. This guide shows you how to generate a report displaying sessions hosted, people reached, and total minutes delivered for your organization.

## Prerequisites

- You must be logged in to your Togetherly account
- You need permission to view reports for your organization

## Steps

### Step 1: Navigate to the Reports page

From your main navigation, click on Reports. You will see the Reports dashboard displaying summary metrics for the current month (sessions hosted, guest attendances, people reached, and minutes delivered) along with cards for different report types.

![Navigate to the Reports page](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTE1LCJwdXIiOiJibG9iX2lkIn19--e33efdabbc4fa39cdfa71a86545213df416368ac/step_0.png)

### Step 2: Open the Impact Report

Locate the Impact Report card, which describes the report as useful for measuring overall service performance and providing data for stakeholder reports. Click the View button on this card to open the detailed impact report.

![Open the Impact Report](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTE2LCJwdXIiOiJibG9iX2lkIn19--d0fe95d5c35e6a96a7c962c17c611699319dae1c/step_1.png)

### Step 3: Select a date range

At the top of the Impact Report page, you'll find a date range picker with a calendar icon. Click on this field to open the date selector. Choose your desired start and end dates to filter the report data. The report will automatically refresh to show activity within your selected timeframe.

### Step 4: Filter by activity type (optional)

Click the Filter dropdown button in the top toolbar to choose which types of activities to include. You can select Groups (group video sessions), Befriending (1-on-1 calls), or both. Check or uncheck the boxes for each activity type, then click Apply to update the report.

### Step 5: Review the summary metrics

The colored metrics card at the top displays four key figures: Sessions hosted (total number of activities), Guest attendances (sum of all individual participations), People reached (unique participants), and Minutes delivered (total duration across all activities). These numbers reflect your selected date range and filters.

### Step 6: Explore the detailed data table

Below the summary metrics, you'll find a sortable table listing each participant. For every person, you can see their name, number of sessions attended, total minutes of participation, and your organization's reference code. Click on any column header to sort the table by that field. Use the search bar to quickly find specific participants. Click Details for any person to view their complete activity history.

### Step 7: Download the report

To export the data for use in external reports or presentations, click the Download CSV button in the top-right corner of the page. This will download a spreadsheet file containing all call details including date/time, participant names, activity types, durations, and contact roles. The filename will include your organization name and the selected date range.

## Tips

- The report defaults to the current month, but you can select any date range to analyze historical data or specific time periods
- Use the search bar to quickly locate specific participants when working with long lists
- Export the CSV file regularly to maintain historical records for funding applications and annual reports

## Summary

You now know how to generate impact reports showing your service's reach and engagement. These reports provide essential data for demonstrating outcomes to funders, trustees, and other stakeholders.