When the AI detects potential safeguarding concerns during calls, you can choose which team members should receive email notifications about these alerts. This guide shows you how to configure safeguarding notifications for your team.

## Prerequisites

- You must be an account administrator
- Your account must have safeguarding analysis features enabled

## Steps

### Step 1: Navigate to Team Settings

From the main navigation, click on Settings, then select Team from the settings menu. You will see a list of all team members in your organization with their names, email addresses, and current status.

![Navigate to Team Settings](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTE3LCJwdXIiOiJibG9iX2lkIn19--ef3b8415540171b666b0a540b08d989494bbd8fc/step_0.png)

### Step 2: Select the Team Member to Edit

Locate the team member you want to configure in the team members table. Click the Edit button next to their name to open the team member edit dialog.

### Step 3: Enable Safeguarding Notifications

In the edit dialog, scroll down to the Options section. You'll see a toggle switch labeled 'Receive safeguarding alert notifications.' Turn this switch on to enable the team member to receive email alerts when potential safeguarding concerns are detected during calls. The switch will turn green when enabled.

![Enable Safeguarding Notifications](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTE4LCJwdXIiOiJibG9iX2lkIn19--2dd67ff28c949321c9623a760e7d4443194c95de/step_2.png)

### Step 4: Save Your Changes

Click the Save button at the bottom of the dialog to apply your changes. The team member will now receive email notifications whenever the AI analysis detects potential safeguarding issues during calls with participants.

### Step 5: Configure Additional Team Members

Repeat steps 2-4 for each team member who should receive safeguarding notifications. You can also configure this setting when adding new team members by clicking the 'New team member' button and enabling the safeguarding notifications toggle before saving.

## Tips

- Only enable safeguarding notifications for team members who are trained to handle sensitive safeguarding concerns appropriately.
- The system prevents duplicate notifications by only sending one alert per team member within a 24-hour period for the same incident.
- Team members will receive notifications at the email address associated with their account, so ensure their email addresses are current and monitored regularly.

## Summary

You've successfully configured which team members will receive safeguarding alert notifications. These team members will now be emailed whenever the AI detects potential concerns during calls, allowing your organization to respond quickly to safeguarding issues.