Recording summaries provide AI-generated overviews of call conversations, helping you quickly understand what was discussed without listening to the full recording or reading lengthy transcripts.

## Prerequisites

- Recording summaries must be enabled in your account settings
- Conversational analysis feature must be activated for your organization
- Calls must have recordings available for analysis

## Steps

### Step 1: Navigate to Account Settings

Click on the home icon in the top navigation, then select 'Settings' from the menu. Once in Settings, choose 'Account Settings' to access your organization's configuration options.

### Step 2: Enable Recording Summaries

Scroll down to the 'Enable conversational analysis' section. If conversational analysis is not already enabled, toggle it on first. Then locate the checkbox labeled 'Recording summaries' with the description 'Display digestible text summaries of recording content.' Check this box to activate the feature. The setting will allow AI to generate readable summaries of your call recordings. Click 'Save Settings' at the bottom of the page to apply your changes.

![Enable Recording Summaries](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTEzLCJwdXIiOiJibG9iX2lkIn19--628ee576a53ab573a16d7fa79fd4902bad0699bb/step_1.png)

### Step 3: View Call History

Navigate to the Befriending section from your main menu. Select a befriending match to view the complete call history between those two participants. You'll see a table listing all past calls with their dates, durations, mood indicators, and safeguarding status. Look for the 'Call detail' button on the right side of any completed call.

![View Call History](https://help.together.ly/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTE0LCJwdXIiOiJibG9iX2lkIn19--ac4bdb78a07d9fdfbf2a1c29124d7e8b147d2c9d/step_2.png)

### Step 4: Access the Recording Summary

Click the 'Call detail' button for any call you want to review. On the call detail page, you'll find several sections including the recording player, safeguarding analysis, and emotional analysis. Scroll down to find the 'Summary' card, which displays a structured overview of the conversation. The summary typically includes key topics discussed, overall tone of the conversation, and any follow-up plans mentioned. This allows you to quickly understand what happened during the call without listening to the entire recording.

## Tips

- Summaries are generated automatically after recordings are processed, which may take a few hours after the call ends
- The summary complements other analysis features like safeguarding alerts and emotional analysis - review all sections together for a complete picture
- You can still access the full transcript or audio recording if you need more detailed information about specific parts of the conversation

## Summary

Recording summaries help you efficiently review call content by providing AI-generated overviews of key topics, tone, and outcomes. Enable this feature in your account settings to start receiving summaries for all your recorded calls.