Administrator
An administrator is a team member who manages your Togetherly account. They can:
Add or remove team members.
Access billing details, including invoices and payment methods.
Adjust account-wide settings.
Team member
Team members oversee the organisation's account. They can:
Create, amend, or cancel group sessions.
Add, amend or remove contacts.
Match or un-match befriending matches.
Receive invitation emails if they've created or are part of a group call.
Group Facilitator
A group facilitator hosts and guides remote group sessions. They don't have access to the Togetherly platform. They can:
Access the live call dashboard.
Mute and unmute guests on the call.
Remove guests.
Identify who is talking.
Dial out to guests.
Service User
A service user does not have access to the Togetherly platform. They can only join calls that they have been invited to, either on the telephone or online using the session invitation.