To access your no contact report
Go to the Reports tab on the top navigation bar.
On the card titled No contact report and click view.
Filtering by type of no contact
Click on the Without contact dropdown, to change the filter. There are three types of no contact that you can filter by:
Without contact - Service user's who have had no contact with their befriender
With attempted contact - Service user's who haven't had contact with their befriender, but the befriender has attempted to call.
Without attempted contact - Service user's who haven't had contact with their befriender, and the befriender has made no attempt to call.
Filtering by date range
Click on the box with the calendar icon, showing the current date range.
Choose from pre-set date range options.
To filter the report by searching specific data
To find specific data, like a service user's name or reference, use the search bar at the top of the page. The report updates as you type.
To download your report:
Click the Download CSV button at the top of the page to download your report in CSV format.